FREQUENTLY ASKED QUESTIONS
Superhouse supply aluminum windows and doors, UPVC windows, aluminium/glass louver, aluminium clad wood windows, curtain wall, balustrade/handrails, as well as hurricane proof windows&doors.
Based on buyer’s specific requirement, pls provide below info to help us quote for you.
1) Shop drawing / window schedule to show the window dimensions, quantity and type;
2) Frame color;
3) Type of glass and thickness (single/double/laminated or others) and color (clear, tinted, reflective, Low-E or others, with Argon or without).
Normally, 30% – 50% of total amount by T/T as deposit and balance before delivery. Irrevocable L/C at sight is also acceptable.
10 years quality warranty is provided, hardware and accessories working properly under correct operation. 10 years warranty for German hardware. In case of our quality problem, we will provide replacement by international courier. Immediate delivery of replacement parts with available in stock, and if not stocking, the time should be depending on material ordering time which is normally 10-15 days.
38 days after deposit and drawing confirmed.we can guarantee the doors windows quality and delivery time strictly to your project progress.